What should I bring to my swim lesson?
– Bathing suit   If possible, students should come dressed and ready to swim. If not, we have changing rooms if needed.
– Goggles are required for all students (if you forget, we have some to borrow)
– Caps are required for all students (male & female) with hair longer than chin length
– Towel

We have goggles and caps available in our store for purchase if needed.

What if my child is not feeling well?
Do not bring a child to swim class who has a cold, fever or is showing signs of illness.  

How do I cancel a lesson?
If you need to cancel a lesson, login to your account and “Cancel” your lesson online. PLEASE NOTE: Lessons are Non-Transferable and Non-Refundable.  No Refunds, Cancellations, Changes, Make-ups, Credits, in part or full, even for illnesses.            

How many lessons will it take my child to swim?
It depends on what you might consider swimming. Some consider just making it to the side of the pool learning to swim. At Anderson’s, water safety is our first priority. Our immediate goal is that every child can consistently jump in and return to the wall unassisted. The learning curve for young children fluctuates. Typically, 14-28 lessons will provide a suitable foundation with reference to breath control, treading water, swimming mobility, and safety awareness. Like dance or music, swimming is a process that must be nurtured and developed over time.  

Can you guarantee that my child will get the same instructor every lesson?
Unfortunately, we cannot guarantee the same instructor every lesson.  

If my child does not get the same teacher every lesson, how do they know what level my child is in and what they are working on?
Instructors do a written evaluation after every lesson for every student. From these written evaluations we generate an individual customized lesson plans for every student, every day. From these lesson plans your instructor knows exactly what level your child is and what swim skills need to be worked on. 

Why do I feel that my child is doing the same skill over and over again?
Repetition and Practice, Practice, Practice! It seems silly and even downright boring for us as adults to work with or see our children doing the same skills over and over again but remember practicing a skill helps reduce the fear of the unknown. Practice makes perfect and repetition makes it instinct.  

Why did my child progress so quickly and now is not learning anything new?
One day may seem like a great success but the next day may seem as though they have regressed. This is perfectly normal for kids. Children naturally plateau. Once they have accomplished a skill, they want to do it again and again. Why not? The child feels secure, confident, and proud of their accomplishments. Each skill is acquired and linked to a balance between large motor skill, confidence, and motivation. One should not be pushed before the other but kept in balance throughout the learning process.  

Why does Anderson’s start children at 3 years of age?
Ideally, the best age to enroll a child in formal swimming lessons is right around 3 years of age. We teach in a non-parent participation lesson. Generally, a child is not mature enough to be in this type learning environment until they willingly go to someone that they don’t know, can listen and follow directions, and have the large motor skill development necessary to comprehend and acquire skills to be an independent swimmer. 

What should I do with my child who is under 3 years of age?
Have fun and be safe! Children under 3 years of age should be socializing, playing and enjoying the water with adult supervision and a floating device. This will prepare them for a great swim lesson experience when they are age appropriate and ready to be in a structured formal lesson environment. 

What if my child cries at lessons? Should I stop?
Not necessarily. There are different degrees of crying. A certain amount of crying is OK from time to time and is to be expected from most beginners. If your child begins to cry or gets upset, it may be best to observe the class from a point out of sight of your child. It may be difficult at first, but they will soon adjust. The teacher will address the issue of crying and come up with a positive solution, so the child can conquer fears, anger, or stubbornness. Delaying or avoiding swimming lessons can make an imagined problem only bigger. But by giving the child limited choices, the child learns, listens, and trusts the teacher being in control.

Lessons expire 5 months from purchase date.

What if my child has a medical condition?
If you believe that your child has any form of a medical condition which might reasonably affect his or her participation in swim lessons, please include this information in the “message” area of the sign-up form when you register online or notify the front desk.

Tuition Refunds
We do not offer swim tuition refunds. You have 6 months from purchase date to use your swim lessons.  

What temperatures is your pool kept at?
Our pool is maintained at 90-91 degrees year round. An individual’s physical comfort level is directly related to motor skills and learning. Keeping the water at this warm temperature not only aids in the learning process but makes it comfortable and enjoyable.

Does my child need ear plugs or use ear drops?
Only if recommended by his/her pediatrician.

What causes fear of the water?
Some of the more common causes of early fear of the water have to do with the way parents relate to their children in and around water.

  These causes include:

Being forced into water activities before being properly prepared.


Being reared by parents who are afraid of the water and have either knowingly or unknowingly communicated this fear to their children.


Being reared in an environment that prohibited childhood water play, whether as a result of lack of opportunity or parental actions.


Being involved in or witnessing a traumatic water accident.


Fear of the water is acquired over time. The older a child is when first beginning a learn-to-swim program, the more challenging his or her fear will likely be to overcome.

Learning to swim is a life-saving skill – the best day to start lessons, was yesterday!


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