Can you guarantee that my child will get the same instructor every lesson?
With our flexible scheduling program, we cannot guarantee the same instructor every lesson. We are very diligent and conscientious with our individual student evaluations and lesson planning. Please be assured that your child’s instructors will know the aquatic history of your child and the proper teaching level each and every lesson.

What do we do on the first day of our lessons?
Ensure that you bring goggles and a swim cap if required. Goggles are required for all students and Swim Caps are required for all girls & boys who have hair longer than 3 inches. Most students come ready to go with their swimsuits under their clothes. We recommend that you arrive 5-10 minutes early on the first day. This allows for the swimmer to adjust to the new surroundings. Please wait at the bench area until the instructor calls your name.

How many lessons will it take my child to swim?
It depends on what you might consider swimming. Some consider just making it to the side of the pool learning to swim. At Anderson’s, water safety is our first priority. Our immediate goal is that every child can consistently jump in and return to the wall unassisted. The learning curve for young children fluctuates.
Typically, 14-28 lessons will provide a suitable foundation with reference to breath control, treading water, swimming mobility, and safety awareness. Like dance or music, swimming is a process that must be nurtured and developed over time.

Why do I feel that my child is doing the same skill over and over again?
Repetition and Practice, Practice, Practice! It seems silly and even downright boring for us as adults to work with or see our children doing the same skills over and over again but remember practicing a skill helps reduce the fear of the unknown. Practice makes perfect and repetition makes it instinct.

Why did my child progress so quickly and now is not learning anything new?
One day may seem like a great success but the next day may seem as though they have regressed. This is perfectly normal for kids. Children naturally plateau. Once they have accomplished a skill, they want to do it again and again. Why not? The child feels secure, confident, and proud of their accomplishments. Each skill is acquired and linked to a balance between large motor skill, confidence, and motivation. One should not be pushed before the other but kept in balance throughout the learning process.

If my child does not get the same teacher every lesson, how do they know what level my child is in and what he/she is working on?
Instructors write a written student evaluation report on the 1st and 7th lesson of every set of lessons. From these written evaluations we write individually customized lesson plans for every student, every day. From these lesson plans your instructor knows exactly what level your child is in and what swim skills need to be worked on.

 My child has been diagnosed ADHD and Austism

Unfortunately at this time, we do not have any staff members who have been professionally trained in instructing children with Austism and ADHS. 

Why does Anderson’s start children at 3 years of age?
Ideally, the best age to enroll a child in formal swimming lessons is right around 3 years of age. We teach in a non-parent participation lesson. Generally, a child is not mature enough to be in this type learning environment until they willingly go to someone that they don’t know, can listen and follow directions, and have the large motor skill development necessary to comprehend and acquire skills to be an independent swimmer.

What should I do with my child who is under 3 years of age?
Have fun, and be safe! Children under 3 years of age should be socializing, playing and enjoying the water with adult supervision and a floating device. This will prepare them for a great swimming lesson experience when they are age appropriate and ready to be in a structured formal lesson environment.

What if my child has a medical condition?
If you believe that your child has any form of a medical condition which might reasonably affect his or her participation in swim lessons, please include this information in the “message” area of the sign-up form when you register online.

What if my child is not feeling well?
If your child has a cold but is eating well and acting as normal, you may bring him or her to class. Please do not bring a child who has a fever, is not eating, or shows signs of bacterial infection. Our $15.00 re-scheduling policy was established so parents would have an option to re-schedule their lesson, as an alternative, to losing their lesson when an illness or other situation occurs that a student must cancel their lesson.

Does my child need ear plugs or ear drops?
Only if recommended by his/her pediatrician.

What if my child cries at lessons? Should I stop?
Not necessarily. There are different degrees of crying. A certain amount of crying is OK from time to time and is to be expected from most beginners. If your child begins to cry or gets upset, it may be best to observe the class from a point out of sight of your child. It may be difficult at first, but they will soon adjust. The teacher will address the issue of crying and come up with a positive solution, so the child can conquer fears, anger, or stubbornness. Delaying or avoiding swimming lessons can make an imagined problem only bigger. But by giving the child limited choices, the child learns, listens, and trusts the teacher being in control.

How quickly will my child learn how to swim?
No two children are alike. Each child progresses at a different pace, has a different personality, and is at a different stage of development and coordination. Some will be swimming in 1 lesson, some 5, 6 or 7 lessons and others that have a fear of water may take more. Whatever the case, we teach each student with a gentle and encouraging approach and recognize the fact that each child is uniquely different.

Tuition Refunds

We do not offer swim tuition refunds. You have 2 years from purchase date to use your swim lessons.  

How do I cancel a lesson?
You will cancel all lessons on-line. If less than a 48-hour cancellation, a cancellation fee of $15.00 per lesson will be charged to reschedule your lesson. You must cancel on line a minimum of 8-hours before the start of your lesson. Lessons cancelled less than 8 hours before the start of the lesson will be charged as if the lesson was attended. 

With a 48 hour notice, you will have unlimited on-line cancellation and rescheduling privileges for your lessons. 


Why do you charge a $15.00 re-scheduling fee?

Our $15.00 re-scheduling policy was established so parents would have an option to re-schedule their lesson, as an alternative, to losing their lesson when an illness or other situation occurs that a student must cancel their lesson.

Once the 48 hours has past, there is a considerable amount of administration work that goes on behind the scenes that parents are not aware of when lessons are cancelled after our 48-hour cancellation window. We begin our lesson plans for that day, which consists of researching the students name, age, level evaluation, previous instructor notes and any special needs. Lesson plans are then reviewed by a senior staff instructor. After review, the student lesson plan is then forwarded to the instructor for their review. When a student cancels inside the 48-hour cancellation window, we have already done the “behind the scenes work” and consequently we begin the lesson plan process over again with a new student that may or may not fill your cancelled lesson time. As a result, this is the explanation of our $15.00 cancellation fee.  

What temperatures is your pool kept at?
Our pool is maintained at 90-91 degrees year round. An individual’s physical comfort level is directly related to motor skills and learning. Keeping the water at this warm temperature not only aids in the learning process but makes it comfortable and enjoyable.

What should I bring to my swim lesson?
All you need to bring is a swimsuit, towel, and goggles. Boys & Girls with hair longer than 3 inches are required to wear a swim cap. Your child will need to have his or her own pair of goggles so we don’t spend valuable teaching time trying to find the right size goggles and to adjust them each time your child swims. Of course, if you forget your goggles, swim cap or towel we will always have one that can be rented. Be sure to write your child’s name on their personal goggles & cap with a permanent marker. We provide learning toys and fins. For your convenience, we have both goggles and caps available for sale in our store.

Tuition Refunds

We do not offer swim tuition refunds. You have 2 years from purchase date to use your swim lessons.  

What causes fear of the water?
Some of the more common causes of early fear of the water have to do with the way parents relate to their children in and around water.

  These causes include:

Being forced into water activities before being properly prepared.


Being reared by parents who are afraid of the water and have either knowingly or unknowingly communicated this fear to their children.


Being reared in an environment that prohibited childhood water play, whether as a result of lack of opportunity or parental actions.


Being involved in or witnessing a traumatic water accident.


Fear of the water is acquired over time. The older a child is when first beginning a learn-to-swim program, the more challenging his or her fear will likely be to overcome.

Learning to swim is a life-saving skill – the best day to start lessons, was yesterday!