Lesson Cancellations: 

If you are inside our 8 hour to 48 hour cancellation window you have the option to pay a $15.00 re-scheduling fee and this lesson will be credited back into your account. If you would like to pay to reschedule this lesson please call the front desk.

An 8 hour minimum notice before the start of your lesson is required. Lessons cancelled less than 8 hours beofre the start of the lesson will be charged as if the lesson was attended

When you have a lesson cancellation, please log into your account and cancel your lesson on line. We can not accept lesson cancellations left on voice mail, verbally over the phone, verbally in person or by general email communication. This will ensure that you will receive an email lesson cancellation confirmation.

If you do not receive a email lesson cancellation confirmation your lesson did not get cancelled.

With a 48 hour notice, you will have unlimited on-line cancellation and rescheduling privileges for your package of lessons. 

 

Transferring Lessons:

We do not transfer lessons to other students. Remaining Lessons will be refunded by check using our refund policy

Refunds:

 A 14-day written email cancellation notice, less a $25.00 cancellation fee will be charged per package of lessons.

Attended Lessons will be charged at $45.00 per lesson.

Example of a Swim Tuition Refund:

$315.00 Purchased 7 Lesson Package

(90.00) attended 2 lessons @$45.00/each

($25.00) cancellation fee

$200.00 refund due

 

Lesson Packages Expiration Date:

Swim Lesson Packages expire 2 years from start of first lesson attended. No Refunds will be issued after expiration date of lessons.